Refund policy

Our company appreciates your business and support and wants to ensure you are completely satisfied with any purchase you make through our web site.

We will provide a refund and/or exchange within 14 days of receipt as long as the item is in its original condition (i.e. unwashed or unworn) and a valid order number is provided. To exchange or return an item simply ship it back to our corporate warehouse:

Flavour Gallery
Attn: Order # _____
1113 Murfreesboro Road, Suite 106-400
Franklin, TN 37064

Please make sure to include your full name, order # and any details which will help our team process your order.

We will cover the cost of freight for any outbound shipments going back to you with any new item(s). As a result of international customs regulations, we cannot cover the outbound shipping expenses on International returns and/or exchanges.

If you received any Flavour Gallery products as a gift, we will gladly provide you with a gift exchange, but cannot issue a refund for cash value.

Items purchased at an event cannot be returned for any reason - all sales are considered final. Items may only be exchanged on site the day(s) of the event.

Should you have any questions for us at any time, please contact our office at +1 (888) 366-3848 or email us at orders@flavourgallery.com.