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FAQ

What makes your shirts so incredibly delicious?

Our team has many years of experience making t-shirts and we have come up with our own special recipe to treat the fabric and provide a fit and feel that is both appealing and comfortable to wear.

How do your shirts fit?

We love food and we hope you do too, so we made our shirts contemporary yet roomy.  Our women’s shirts are designed to fit loose and comfortable.  Our men’s shirts are true to sizing standards, but fit the way most high-end brands do on the arms for that modern look. We aim to please in terms of comfort so if you are not satisfied with your purchase you can return it any time as long as it is in its original condition.

Where are your products made?

We make the majority of our products in the USA by working with a number of talented cutting, sewing, dyeing and printing facilities throughout Los Angeles, California.  We use nothing but the most delicious fabrics we can find.  A few of the products made abroad usually get printed or decorated in the USA.  We operate our own manufacturing supply chain and all of our factories are required to comply with labor, ethical and environmental standards.

What is the best way to take care of my Flavour Gallery shirts?

Just follow the directions found on each garment or accessory and you will be good to go. Our suggestion is to wash everything in cold water and tumble dry on low or medium and remove before you overcook your shirts in the dryer.

How quickly can I get my order?

Flavour Gallery does not  ship every order out on the same day it is placed (although we usually do our best to do so).  However, if you have any special requests or urgent needs, it is best you call us directly at +1-888-366-3848 or email us at orders@flavourgallery.com, so we can make the necessary arrangements to help you out.

Please note that orders usually ship on average every 1-3 business days.  Some orders may take a bit longer due to holidays or special pre-sales.  We may contact you should there be any additional delays with the fulfillment process.

Please allow up to 2 business days for processing orders placed with any of our certified available carriers.  You will receive a confirmation email with your tracking info as soon as your order ships.

What happens if I need to return an item because I am not satisfied or it does not fit the way I imagined?

We want you to love our brand and come back again and again so if there’s any issue with your purchase just give us a call at +1-888-366-3848 or email orders@flavourgallery.com so we can inform you on how we will process your return/exchange.

We will honor any return or exchange as long as the item(s) is in its original condition (i.e. unwashed/unworn/unused) and it is accompanied by its original order # and it is within 30 days or receipt.  We will cover the cost of the outbound return postage on replacement products for all domestic orders only.

Product must be in its original condition upon return and customer will be responsible for postage.  Flavour Gallery will cover costs on damaged items.  

International orders are not available for returns/exchanges. Please allow up to 2 to complete these transactions.

I received a Flavour Gallery item as a gift and would like to return or exchange it. What do I do?

Please call one of our Customer Service Chefs at +1-888-366-3848.  We will do everything possible to make sure you get taken care of or your next meal is on us!

I purchased a Flavour Gallery item onsite at an event and would like to return or exchange it. What do I do?

Items purchased at an event cannot be returned for any reason - all sales are considered final.  Items may only be exchanged on site the day(s) of the event.

I called, but got your voicemail… When will I hear back?

We do our best to answer every call every time during our local business hours. You should leave a voicemail, expect to receive a call back shortly from one of Customer Service reps. We do not want you to wait long for an answer so we will get back to you regarding your inquiry as quickly as possible. You can also email us at any of the email addresses provide on our contact page.

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