FAQ

What makes your shirts so incredibly delicious?

Our team has many years of experience making t-shirts and we have come up with our own special recipe to treat the fabric and provide a fit and feel that is both appealing and comfortable to wear.

How do your shirts fit?

We love food and we hope you do too so we made our shirts contemporary yet roomy.  Our women’s shirts are designed to fit loose and comfortable.  Our men’s shirts are true to sizing standards, but fit the way most high-end brands do on the arms for that modern look. We aim to please in terms of comfort so if you are not satisfied with your purchase you can return it any time as long as it is in its original condition.

Where are your products made?

We make our entire apparel collection in the USA out of our factory in Los Angeles, California except a few special styles.  We use nothing but the most delicious fabric available.  A few of the products made abroad usually get printed or decorated in the USA.  We operate our own manufacturing supply chain and all of our factories are required to comply with labor, ethical and environmental standards.

What is the best way to take care of my Flavour Gallery shirts?

Just follow the directions found on each garment or accessory and you will be good to go. Our suggestion is to wash everything in cold water and tumble dry on low or medium and remove before you overcook your shirts in the dryer.

How quickly can I get my order?

Flavour Gallery does not currently ship every order out on the same day it is placed.  We know this sucks, but we are working on a process that will allow your orders to ship out more swiftly as we continue to grow.  However, if you have any special requests or urgent needs, it is best you call us directly at +1-800-528-4583 so we can make the necessary arrangements to help you out.

Please allow up to 2 business days for processing orders placed with any of our certified available carriers.  You will receive a confirmation email with your tracking info as soon as your order ships.

What happens if I need to return an item because I am not satisfied or it does not fit the way I imagined?

We want you to love our brand and come back again and again so if there’s any issue with your purchase just give us a call at +1-800-528-4583 or email orders@flavourgallery.com so we can inform you on how we will process your return/exchange.

We have a flexible policy and are happy to pay for the inbound and/or outbound shipping to cover the return/exchange on all domestic orders. Unfortunately, due to U.S. Customs regulations, we cannot cover shipping on international orders. Returns may take up to 2-3 weeks (or less) to complete.

I received a Flavour Gallery item as a gift and would like to return or exchange it. What do I do?

Please call one of our Customer Service Chefs at +1-800-528-4583 ext. 2.  We will do everything possible to make sure you get taken care of or your next meal is on us!

I called, but got voicemail… When will I hear back?

We do our best to answer every call every time during our local business hours. You should receive a call back soon from one of Customer Service Chefs real soon so sit tight. Nobody likes waiting long for a meal at a restaurant so we promise to get back to you with an answer to your inquiry as quickly as possible. You can also email us at any of the email addresses provide on our contact page.